Garage Doors Frequently Asked Questions
My door only opens a few inches then stops and is heavy when trying to lift it manually, whats wrong?

You probably have a broken spring - the large coil located on the top of the door on a bar - and this should be replaced. Another symptom of a broken spring is if you hear a very large bang and again, the door only opens a few inches. Call us today for a free estimate

My garage door won't open & I hear a loud humming. What's wrong?

A humming operator is usually the outcome of a burned out capacitor. Call us today for service.     

Should I purchase a new garage door opener or repair my broken one?

Many garage door openers can be repaired and may be a less expensive option. However, there are times when opener replacement is recommended. It is recommended that all garage door openers manufactured prior to 1993 should be replaced, rather than fixed, many garage door openers prior to 1993 are not equipped with infrared sensors or other external entrapment protections devices and do not meet today’s standards for garage door opener safety.

What is the difference between the Screw, Belt and Chain drive garage door openers?

Screw Drive—powerful, fast and quiet. Maximum power for heavy doors.

Belt Drive—quiet and smooth performance. Ideal for garages adjacent to living areas.

Chain Drive—rugged and reliable. Suitable for most garage doors.

How to contact a local technician for LiftMaster Technical Support?

Gutter Depot provides technical support Monday through Friday from 9 am to 5 PM and Eastern Standard time. You can reach our friendly and knowledgeable technical support at 1-888-909-1665 or

Why does my door only travel a little way and then reverse?

Your garage door opener is equipped with safety features that cause automatic reversal in the event that the motor encounters resistance. For example, force setting may not be set correctly, the opener's gears shaft bearing kit may be interfering with a part of your RPM sensor assembly called the interrupter cup, to have a professional come and take a look contact us

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Located: 5080 Timberlea Blvd. #17 Mississauga, Ontario, L4W 4M2

Phone: 1(888) 909-1665